ORIGIN - DEVELOPMENT - PHILOSOPHY

Our C.E.O. Michael Cybulski launched the first DMS Group company, a specialist Credit Insurance Broker, June 20th 1984. This was Credit Indemnity & Financial Services Pty Ltd (CIFS), which company became the leading credit insurance broker in our region during 1989. 

Our Japanese & Korean electronics company clients needed quality ‘in depth’ credit reports on their Asia-Pacific region customers, as well as Collections support. Consequently, DMS Group became the first to offer an integrated package of debt management services - hence the 'DMS' in our name. 

Debt Management Service Pty Ltd (DMS) was established in 1987, initially operating as the credit information resource for CIFS' clients, and those of other brokers and credit insurers.

Initially providing in depth reports for credit risk assessment on companies throughout Australia, then internationally, DMS expanded into Debt Collection in late 1987 when we took a stake Recovery Services Pty Ltd.

In 1989 CIFS became the leading Australian Credit Insurance Broker with Australian, New Zealand, South East Asian, European and USA clients.

In the same year DMS added a range of overseas corporate reporting facilities, and supported Australian and New Zealand exporters by establishing Worldwide Reporting Network©, now recognised globally through our trade mark WWRN©. 

The Trans-Tasman Debt Management program was launched in 1991, with a unique range of debt management services to clients involved in Australia-New Zealand trade. This rapidly expanded into an international network of specialist debt collection companies, known internationally now as Worldwide Collection Network©, with the trademark WWCN©. 

AON Risk Services acquired CIFS in December 1993.

March 2003 saw WWCN© representation in 110 countries, with over US$1m of non-Australian debts referred for collection monthly. June 2006, WWCN© was represented in 130 countries, and now handles over US$20m of collections in more than 30 countries. No matter where an Exporter has a collection problem, WWCN© can assist.

Since sale of CIFS' in 1993 DMS has independently offered a range of debt management services, with expert Credit Insurance broking support for clients as needed. 

Michael Cybulski resigned from CIFS/Aon w.e.f. July 1st 1999 and, since 2002, has consulted through DMS Group to many clients on credit insurance (and a range of other insurances), and credit management. We remain very influential in the credit insurance market.

In 1994 DMS was licensed as a "Personnel Agency", placing permanent and part time 'credit' specialists with our clients under the banner of "CrediTemps". We sold this business in 2005.

In 1996 & 1997 DMS purchased two well-known Australian credit reporting companies, Prime Reporting and Australian Reporting Service, and absorbed their clients into the main DMS Group business.

January 2001 Debt Management Service Pty Ltd changed name to DMS Group Pty Ltd. 

Having focussed on company research for more than fifteen years, a major change of direction took place in January 2002, when DMS offered a range of information services on individuals.

By December 2003 DMS Group was offering the widest range of investigative credit reports on companies & individuals available in this region.

Initially starting with just six countries, by June 2006 DMS offered research on Individuals from 140 countries, covering more than 1000m people. 

Today DMS ‘Individual Commercial Reports’ from more than 100 countries are recognised as the benchmark service to Banks, Forensic Accountants & Lawyers, and many others. There is virtually no country where DMS is unable to offer such research.

DMS 'Education' & 'Pre Employment' verification services, and Locations & Skiptracing now supplement this service. Such research is now possible almost anywhere in the world. In 2010-2011 Financial year we achieved a near-100% 'successful outcome' on our 'Locations Briefs'.

In 2003/2004 DMS supplied credit reports on subjects in 80 countries to clients in more than 60 countries worldwide. Today those numbers are approximately 140 & 70+ countries respectively.

From 2000 it became increasingly apparent customers preferred to assess risk using the same format of report, not just in Australia and New Zealand, but worldwide. Initially we expanded the service to a few Pacific Region countries, but from 2005 we made a concerted effort to widen availability still further. Now the DMS 'Analytical Report' format, containing our internationally recognised 'Summary' and 'Risk Rating Assessment' pages, is available on companies in 100+ countries. Our objective is to offer it from 120 countries in the next few years.

For many years WWRN© comprised only local Australian Members, for whom Michael Cybulski became the informal 'Chair and Coordinator'. Soon after his return to the DMS Group in 2000, several DMS Correspondents liked what was implied in our Worldwide Reporting Network© concept, and encouraged us to develop the concept beyond an informal 'network of DMS Reporting Correspondents', into a genuine 'Network of accredited Members offering high quality, in depth, fresh research on companies'.

After first testing the concept with carefully selected overseas DMS Worldwide Reporting Network© Correspondents during 2003-2005, then discussing ideas and further refining it during a series of international trips through Asia, Europe and elsewhere, DMS commenced formal accreditation of Worldwide Reporting Network© Members early in 2006. Specialist researchers in >150 countries are accredited providers of WWRN© reports.

Worldwide Reporting Network© Member 'Accreditation' is available in three specialties with senior researchers offering high quality, in depth, freshly investigated reports (i) on Companies, (ii) on Individuals, &/or (iii) in Locations & Skip Tracing.

With the GFC unfolding DMS Group initiated a review of our 'Company Monitoring' in 2008, a total relaunch of the service in early 2009, and again in late 2011 (with PPSR legislation in mind). Now many companies monitor many thousands of their customers for significant changes in their status.

Similarly, DMS 'Final Letter' service, which first came into being for a number of Japanese electronics companies operating in Australia in the early 1990's, was totally repackaged in early 2009. This service now consistently achieves monthly 'successful outcomes' in the 85%-92% range, dramatically outperforming most 'Debt Collection' companies - but for a tiny fraction of the cost. The 'Final Letter Service' rivals our 'Research' business in terms of contribution to the Group.

Comment: - The unfolding drama in 2007-2008 generated worldwide pandemonium at Governmental level, for national economies, banks and companies at all levels, and millions of individuals whose collective wealth was damaged, if not irreparably destroyed.

The ratings agencies, who most directly contributed to the extent of the catastrophe, got away with the highest level of professional incompetence the world has seen to date, leaving Government, corporations and individuals alike to pick up the tab! 

The financial consequences of their incompetence, and the criminal misrepresentation of others in the banking and financial world, will be with us for years and, for certain countries (principally in Europe & North America), for decades.

And the departure of a number of high profile Senior Executives from major corporate and Government enterprises suggests little prudential checking was done prior to their original appointment.

It has never been so important for companies to invest more in appropriate research prior to making decisions on (i) key executives, (ii) unsecured credit lines to major customers, (iii) major offshore purchases, and (iv) offshore investments, Distributors, JV Partnerships.

Today the role of Worldwide Reporting Network© is primarily concerned with: -

(i) accreditation of companies providing high quality research into the risk associated in dealings with companies and individuals - the WWRN© logo is a symbol of such accreditation; and

(ii) (from November 2011) providing the gateway for clients to access reports on 50m+ companies worldwide.

DMS Group, and our Worldwide Reporting Network partners, are ready to be of service as required.

Our Philosophy (to which we ask all Correspondents & Network Members to subscribe) -

'Six Star Service - one better than the rest' is our governing philosophy.

DMS Group helps reduce client exposure to risk in business and people, while maximising Return on Funds Employed.

This is achieved by: -

• Assisting clients select quality senior executives, through a range of employment research resources - WWRN©. 
• Providing a range of quality investigative credit reports and other research, on which to base credit line decisions - WWRN©.
• Checking offshore suppliers BEFORE sending funds to them - WWRN©.
• Offering first class Debt Recovery and debt minimisation support worldwide - WWCN©.
• Minimizing exposure to bad debts through competitively priced credit insurance - DMS Group's nominated specialist broker.

OVERVIEW OF DMS GROUP SERVICES

CORPORATE INFORMATION -

DMS Group, and Worldwide Reporting Network©, supply clients high quality corporate information and investigative reports, enabling quick and confident decisions on granting or withholding credit to subjects, or purchasing offshore, in 150+ countries.

RESEARCHING & LOCATING INDIVIDUALS -

Our Worldwide Reporting Network© enables clients to assess risk associated with individuals, by evaluating and verifying claimed tertiary education and previous employment experience; and Worldwide Locations Network© assists locate individuals worldwide.

DEBT RECOVERY -

Our Final Letter Service achieves consistent 85%-92% successful outcomes in the hundreds of cases handled since the GFC. In addition, Worldwide Collection Network© operates throughout Australia, New Zealand and more than 130 counties worldwide. These services are widely used by leading Australian Companies and exporters internationally for debt recovery worldwide.

CREDIT INSURANCE -

DMS works closely with leading credit insurance brokers, blending our debt management services with their Trade Credit Insurance broking expertise to deliver superior risk management of the Trade Debtors asset. DMS' Discretionary Limit Justification, and other, reports are designed to enable precise Credit Insurance Policy compliance, and are exceptionally well received by Insureds and Insurers alike.

---

HEAD OFFICE
MICHAEL CYBULSKI - Group CEO & Director DMS Group Pty Ltd Email: michael@dmsgroup.net 
Suite 7
37-43 Alexander Street 
CROWS NEST NSW 2065 
Australia

Office Directions- street map

Want more information or to place an Order Email: reports@dmsgroup.net 
PO BOX 1547
CROWS NEST NSW 1585 
Australia

Tel: +612 9438 4133
Fax: +612 9438 4033

WORLDWIDE
WWRN© Reports – 180+ countries Email: wwrn@dmsgroup.net
Central Names Index© - file reports on nearly 100,000 regional companies 
WWCN© Collections – 130+ countries

Clients - in 70+ countries, last year we researched risk for them in 140+ countries